The story in brief
The Arc Jacksonville’s Laundry Caddie service employs people with intellectual and developmental disabilities, including Heather Martin, the business’s first hire. Martin helps process customer orders at the pickup-and-delivery laundry service. The report cites 2024 data showing 17% of people with these disabilities receiving state-funded services held paid community jobs; it says Florida’s rate among working-age residents is 44.5%, ranking 40th nationally. The nonprofit’s workforce director says employers should recognize the contributions people with disabilities can make at work.